Frequently Asked Questions about Our Services and Online Support

You can contact us through the form available on the website, via WhatsApp, or by email. In this first contact, you can briefly tell us what you are looking for, ask any questions you may have, and find out about the possibility of starting therapy.

Sessions take place via video call at a previously agreed time. To preserve your privacy and support the therapeutic process, we recommend that you be in a private space and, whenever possible, have a stable internet connection.

Appointment times are arranged according to availability. We aim to accommodate different schedules and time zones, including those of Brazilians living abroad.

Yes. Entrelinhas offers online therapy for Brazilians living abroad, allowing the therapeutic process to take place in Portuguese while also considering issues that may arise from living between different countries, languages, cultures, and relationships.

You do not need to arrive with a clearly defined issue. Therapy may begin with different experiences, such as distress, anxiety, relationship conflicts, grief, life changes, difficulties with belonging, or situations that seem to repeat themselves.

It is also possible to seek therapy simply from a desire to better understand something about your own experience, even when you cannot yet put into words exactly what is happening.

Psychotherapy can provide a space for listening and working through conflicts, distress, and questions that arise at different moments in life.

Psychoanalysis also pays attention to what is not always immediately understood by the person speaking: repetitions, contradictions, slips, symptoms, and ways of relating to oneself and to others. Rather than offering ready-made answers, analytic work seeks to create the conditions for each person to find new ways of relating to what affects and shapes their experience.

The approach and the way the therapeutic process is conducted are considered individually for each person.

In a psychoanalytic approach, sessions do not necessarily follow a rigid duration. Their length may vary according to the stage of the therapeutic process and what emerges during each session.

The way the sessions are conducted is discussed with the patient throughout the process.

Initially, sessions are usually proposed once a week. However, this frequency can be reconsidered throughout the therapeutic process according to each person’s circumstances and needs.

During periods of greater need, additional sessions may also be requested, subject to availability.

Yes. If you need to cancel or request a change of time, we ask that you contact us, whenever possible, at least 24 hours in advance.